Please read this Cancellation and Refund Policy carefully before booking with Uttarakhand Trip Trek (UTT). By booking with us, you agree to follow this policy.
1. Cancellation by TRAVELERS
- Cancellation >30 Days Before Start Date: Full refund.
- Cancellation 30-20 Days Before Start Date: 50% refund.
- Cancellation 20-10 Days Before Start Date: 25% refund.
- Cancellation <10 Days Before Start Date: No refund.
2. Cancellation by UTT
- Unforeseen Events: In the event of an unforeseen event (e.g., natural disasters, political unrest), UTT reserves the right to cancel the Tour.
- Advance Notice: We will do our best to inform travelers in advance.
- Refund Options:
- Full refund.
- Adjustment of the refund towards a future trek (subject to availability).
3. Refund Conditions
- No Refund: If you agree to a change in date or Tour but fail to attend, no refund will be issued.
- Future Tour Adjustments: Refunds may be adjusted towards a future tour in urgent or special cases (e.g., medical emergencies, family crises).
- Refund Processing: Any approved refunds will be processed within 6 days.
4. Legal Compliance
This Cancellation and Refund Policy is governed by the laws of India. Any legal disputes will be handled in the courts of Uttarakhand, India