Please read these Terms and Conditions carefully before proceeding with your booking. By booking with us, either directly or through an affiliate or third party, you signify your acceptance of these Terms and Conditions and agree to be legally bound by them.
In this document, “UttarakhandTripTrek,” “UTT,” “we,” “our,” or “us” refers to UttarakhandTripTrek Pvt. Ltd
1. PRIVACY POLICY
Your registration data and certain other information are subject to our Privacy Policy. For detailed information, please refer to our full Privacy Policy
2 . TRIP CANCELLATION BY UTTARAKHANDTRIPTREK LTD.
UTT reserves the right to cancel any trip or tour departure. We will inform you of any cancellation no later than 20 days before the scheduled departure date. However, in cases of ‘Force Majeure’ or government travel advisories, UTT reserves the right to cancel a trip at any time, including guaranteed departures. In such cases, UTT will offer you alternative arrangements. If the alternative arrangements are of lesser value than the original booking, UTT will refund the difference. If you choose not to accept the alternative arrangements, UTT will refund all payments you have made to us, less any unrecoverable costs. UTT is not responsible for any additional costs, damages, or claims resulting from these cancellations.
3. CHANGE IN ITINERARY
You acknowledge that traveling with UTT requires flexibility, good humor, and an understanding that itineraries, accommodations, and modes of transport may change, even after a tour has commenced, without prior notice due to local circumstances. These changes may result from factors such as ‘Force Majeure,’ poor road conditions, weather, availability of tickets, vehicle breakdowns, transport schedule changes, accidents, or other unforeseen circumstances. UTT is not responsible for any loss of enjoyment, delays, or compensation arising from circumstances beyond our control. Group sizes may also vary during the tour.
Information about trips in brochures, trip notes, and pre-departure materials is subject to change. It is your responsibility to review the most up-to-date trip notes and pre-departure information, which can be obtained from UTT or our website. These documents are considered part of the contract. If changes occur after you have received your final documentation, we will, where practical, inform you or your agent.
4. PHYSICAL FITNESS
UTT provides an exercise schedule upon confirmation of your booking, which should be followed before commencing any trip (see trip grading). If you suffer from severe muscular, chest, heart, asthmatic, or bronchial disorders, or have high blood pressure, you are advised against participating in UTT trekking trips that go to high altitudes.
Travelers over the age of sixty must obtain a medical certificate of fitness. If you fail your medical exam, UTT will provide a full refund of your deposit, provided the medical report is submitted within two weeks of booking.
Please note: Failure to disclose any medical conditions may result in you being asked to leave the trip, which may invalidate most insurance policies. UTT reserves the right to cancel your participation at any time during the trip without a refund if your lack of fitness, medical condition, or disability reasonably affects the trip, your safety, or the enjoyment of other participants.
5. TRAVEL INSURANCE
Personal travel insurance is not included in the tour/trip price. We strongly recommend that you obtain adequate personal travel insurance to cover accidents, injury, illness, death, medical expenses (including those related to pre-existing conditions), emergency repatriation (including helicopter rescue and air ambulance where applicable), and personal liability. We also recommend that your travel insurance covers cancellation, curtailment, and loss of luggage and personal effects. You must carry proof of insurance and provide it if requested by UTT employees or suppliers.
6. RISKS ASSOCIATED
While UTT will make every effort to ensure your safety and adhere to itineraries, circumstances such as political issues or natural difficulties beyond our control may necessitate changes. In such events, UTT reserves the right to substitute alternative activities. UTT is not responsible for any costs associated with these changes or delays. By accepting these Terms and Conditions, you acknowledge that your decision to travel with UTT is made after considering all relevant travel information provided by UTT and government travel advisories.
If you suffer injury or illness during the trip, UTT may, at your expense, arrange medical treatment and emergency evacuation if deemed necessary for your safety. By entering into this agreement, you acknowledge that you are participating in the adventure trip of your own free will and are not relying on any representations or statements by UTT or its staff.
You also accept liability for any loss, injury, death, or damage you may suffer in connection with your trip, to the extent permitted by law. You acknowledge the physical exertion involved and the potential for sudden weather changes, remoteness from medical services, and difficulties in evacuation if disabled.
7 . GOVERNING LAW
This contract and all services provided under it are governed by Indian law. Any disputes arising from this contract will be subject to the jurisdiction of the courts of Uttarakhand, India.
8. TRADEMARK INFORMATION
UTT respects the intellectual property rights of others and expects our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement or that your intellectual property rights have been otherwise violated, please contact us at info@uttarakhandtriptrek.com with the following information:
- An electronic or physical signature of the person authorized to act on behalf of the copyright or intellectual property owner.
- A description of the copyrighted work or intellectual property that you claim has been infringed.
- A description of where the material in question is located on our site.
- Your address, telephone number, and email address.
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
UTT does not claim ownership of the images, pictures, or photos on the UttarakhandTripTrek website, as these are either our property or user-contributed. UTT is not liable for any damages or claims arising from copyright violations related to user-contributed images.