Cancellation and Refund Policy

At Uttarakhand Trip Trek (UTT), we strive to provide the best travel experience. However, we understand that plans may change. This policy outlines the terms for cancellations and refunds.

1. Cancellation by Travelers

  • 🔹Full Refund: If canceled at least 7 days before the tour start date.
  • 🔹Partial Refund: If canceled less than 7 days before departure, the refund amount will be determined based on costs incurred.

2. Cancellation by Uttarakhand Trip Trek (UTT)

In certain circumstances, we may have to cancel a trek or tour:

🔹Unforeseen Events: If cancellation occurs due to natural disasters, political unrest, or other unavoidable reasons, we will:

  • ✅Provide a full refund OR
  • ✅Offer a reschedule option for a future trek (subject to availability).

🔹Advance Notice: We will make every effort to inform travelers as soon as possible in case of cancellations.

3. Refund Conditions

  • 🔹No Refund: If a traveler agrees to reschedule the trek but later fails to attend, no refund will be issued.
  • 🔹Special Cases: Refund adjustments may be allowed in case of medical emergencies or family crises (supporting documents required).
  • 🔹Processing Time: Approved refunds will be processed within 6 business days.

4. Legal Compliance

This policy is governed by the laws of India. Any legal disputes will be handled in the courts of Uttarakhand, India.

5. Contact Us

For cancellation requests or refund-related queries, please contact us:

📍Address: Gopipuram, Halduchaur, Lalkuan, Nainital, Uttarakhand 262402

📧Email: info@uttarakhandtriptrek.com

📞Phone: +91 9837255990